Our claim department

In case of any damage claim with your aircraft, we ensure rapid processing and help. Our assistance- service will supply you with any information you need.

Your personal assistance contacts are:
Mr. Ulrich Puchta 089 - 69 39 23 - 34
Mr. Guido Zähler 089 - 69 39 23 - 22
Ms. Heike Springer 089 - 69 39 23 - 24
Ms. Sandra Ahrabian 089 - 69 39 23 - 30

Furthermore you have the option to send us the damage claim forms as pdf or per fax. Please download the forms in pushing below buttons and send your claim report to us. We will get in touch with you immediately.

Our fax numbers are:
089 - 69 39 23 - 99
089 - 69 39 23 - 98

	Report of the pilot
	Comprehensive claim report
	Third party claim report